Terms & Conditions
We ensure 100% customer satisfaction for all our services. However, the refund policy is available to accommodate
the customers' concerns. All refund requests will be fulfilled as per the following arrangement:
- If request for refund is made after 12 hours of initial design samples delivery then you would not be eligible
for any refund.
- No refund request will be entertained if you have posted revision on any of the initial design samples provided.
- All refund requests should be communicated to the support department, based on the violation of your user
agreement reserves the right to approve/disapprove your request on an individual case to case basis.
- You have chosen a special package. The primary design concept has been approved.
- You have demanded revisions.
- The cancellation has been made due to reasons non-related to the company.
- The company has not been contacted for more than 2 weeks of project.
- Company’s policies, or policy, have been violated.
- Other company or designer has been approached for the same project.
- The creative brief is lacking in required information.
- A complete design change has been demanded.
- The claim has crossed the given ‘request for refund’ time span.
- The business is closing or changing name or business.
- Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service
will not be subject to refund under any circumstances.
- If a client subscribes for a service bundle and happens to be dissatisfied with a particular service, refund will only
be applicable on that particular service and ‘not’ the entire bundle.
- The client will not be entitled to any refunds after 15 days, from the date of purchase.
- Services including but not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to
refunds under any circumstances.
- In case of websites, refunds will not be entertained once the client has approved the design and the website is sent